Customer Satisfaction Survey

Home Care Delivered’s Customer Satisfaction Survey resulted in a 93% Positive Customer Satisfaction Score!*

Customer Satisfaction Survey Statistics:

Survey sent to a sample of 13,500 Home Care Delivered Customers
2,222 total responses
Survey was conducted by an independent third party
Customer Satisfaction Score was measured by taking the percentageof positive responses, or “promoters”, and subtracting the number ofnegative responses, or detractors
Home Care Delivered’s Customer Satisfaction Score was calculated as follows:
95.1% “promoters” - 1.9% “detractors” = 93.2% Customer Satisfaction

*Score based on the Net Promoter Score calculation method

What our Customers are Saying...

"Your staff takes sincere effort in all communication and keeps me updated on new products. Your delivery status is exceptionally on time as promised."

"I appreciate the monthly call to remind me to reorder - very thoughtful!"

"You send me what I need on time. Everyone I speak to is very kind and understanding. I am treated as a person, not a number. Thank you very much."